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September Employee Spotlight: June Bischoff
Integra's Mover and Shaker: June Bischoff Q: What's your role at the company, and how do you contribute to uptime? I’m a Developer/Analyst in the Software Department. I focus on requirements analysis and business software, making sure all the other departments have the tools to…
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Growing Team of Engineers Featured in the Times Union
Four talented members of our growing team of engineers were featured in the business section of the Times Union. JoAnn M. Swapp has joined us as Engineering Manager. Swapp recently retired from the U.S. Navy as a lieutenant commander following a decorated 22-year career. Also…
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August's Mover and Shaker
Employee Spotlight: Alex Grayson Q: What's your role at the company, and how do you contribute to uptime? A: As the Finance/Operational Analyst, I help maintain inventory levels for the product we sell to our customers. In the past few months, Steve and I have worked diligently…
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What the Tech: Fiber End Face Inspection
[embed]https://vimeo.com/277656087[/embed] "Hello everyone, I’m engineer and optics expert Dan Davis. Today we are going to talk about fiber end-face inspection, after successfully cleaning a fiber optic transceiver" "The first connection the fiber optic makes is with the end…
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What the Tech: How to Clean an Optic
[embed]https://vimeo.com/277654570[/embed] Maintaining reliable network connections requires clean connectors. If you have a dirty optic, your signal will be blocked which can lead to frame rate loss, lost data, and the inability for data to reach it’s end destination. Dirt and…
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Integra launches free network failure cost estimator
Our Cost of Failure Calculator calculates the cost of an outage by the price of a truck roll - a term that refers to the need to transport an engineer to an affected facility to carry out testing and repair. Developed specifically for large enterprise organizations, service…
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July Mover and Shaker
Employee Spotlight: Christine Oughton Q: What's your role at the company, and how do you contribute to uptime? A: I am an Account Executive. It's my job to give the best customer service and response times to my accounts whether it is a customer's need for information, pricing,…
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Customer Perspective: Why Integra?
[embed]https://vimeo.com/275679524[/embed] Deep Blue Communications’ CEO, Brian Epstein, shares that “wifi is one of those things that just has to work for everyone, everywhere, every time”. As a company that installs and supports wifi networks for some of the world’s largest…
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June's Mover and Shaker
Meet Jeff Neet: Q: What's your role at the company, and how do you contribute to uptime? A: I am the Facilities Manager here at the Latham offices. I actually wear a lot of different hats on a daily basis. From fixing doors to supporting our robotics move to their new…
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Spot Transceiver Issues Before They Happen
Download "How to Spot Transceiver Issues Before They Happen"
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May's Industry Mover and Shaker
Meet Jory Waldman Q: What's your role at the company, and how do you contribute to uptime? A: As the Manager of Sales Operations here at Integra Optics my team and I strive to provide the best customer experience. “Constant improvement” is our moto. We look for ways that Integra…
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Junior Achievement of New York Visits Integra Optics
We were so lucky to spend some time with talented students from Junior Achievement of New York yesterday! Employees from different departments were able to share Integra and our culture with the students, and more importantly we were able to share valuable college and career…
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How to Properly Equip Techs in the Field
When field techs are out in the field, it is vital that they are properly equipped to help keep networks up and running. We've found that there are five essential tools that every tech needs to solve problems quickly and cost effectively. For more How-To's, sign up for our…
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March's Industry Mover and Shaker
Meet Nelson Quiles: Q: What's your role at the company, and how do you contribute to uptime? A: As a member of the Engineering team, I manage our product database and help to oversee customer support. My work at Integra ensures that customers receive quality parts as efficiently…
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What's Up with Bundled Pricing?
[embed]https://vimeo.com/265458397[/embed] On this episode of What's Up, Mike Bellini gives us a little break room talk about why bundled pricing isn't always the best deal. In today's optics industry, OEMs are simply processing transceiver orders from somebody else, and…
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Integra Optics Founder, David Prescott, Featured in the Daily Gazette
Integra Optics CEO, David Prescott, was featured in The Daily Gazette , talking about how he frequently draws upon his experiences living on a farm and his time in the Navy to lead Integra Optics. Prescott also talks about his role in creating an award-winning atmosphere for…
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Tips From The Trenches: 7 Things Engineers Do To Ensure Uptime
While success in the telecom world is measured in uptime, the tips and tricks engineers use every day to ensure faster turn up and predictable uptime are often overlooked. As the saying goes, the devil’s in the detail. The mechanics of creating and maintaining network uptime…
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Integra Optics Featured In Times Union
Integra Optics, focused on uptime in the fiber optics industry, was featured in the Times Union , crediting the recent federal corporate tax cut in its decision to raise employee wages and hire an additional 20 new workers in 2018, half of whom are expected to be military…
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The Art of Crafting Optics
Show of hands, who can tell the difference between a craft-brewed beer and a macro beer, such as Budweiser or Coors? And more importantly, what the heck does craft beer have in common with optics? Well I can tell you this, I’ve been a part of manufacturing both, and craft beer…